Our Approach

Get to know who we are. We work for you by working with you, because trully amazing things come from collaboration.

Our Approach

We apply the latest research in psychology and business best-practice to challenge behaviours and transform performance.

Universe Of Change
Disrupting comfort zones to deliver long-lasting results.
What We Do
Our organisational development and change services.
How We Do It
Our facilitation and diagnostic tools.

Universe of Change

Comfort Zones

We all like to operate within our comfort zone. It’s warm, reassuring and familiar. It can also be the barrier to successful organisational change, development and growth.

Changing Attitudes and Behaviours

Changing Point believes that the most effective way to break habits, change attitudes and develop new behaviours is to provide on-going opportunity to immediately apply new thinking and ideas to current workplace challenges.

Applying a blend of consulting, facilitation, coaching and mentoring, we adopt a modular format that stretches individuals, teams and organisations outside of their comfort zone a little at a time.

This starts with building awareness of the need for change and the habits, attitudes and behaviours that could be holding us back.

A process of discovery follows. The introduction of new thinking lets us explore alternative approaches and see things from a number of different perspectives.

Then it’s time to put the learning into action through the practical application of new ideas.

Effective follow through gives us time to reflect on what’s worked well and increases our awareness of ways to expand our comfort zone further.

By maintaining momentum through a regular frequency of contact, we enable and embed sustained positive behavioural change.

The Universe of Change

1. Awareness

What are our existing habits and why should we change?


What are the consequences of existing habits and how might we change for the better?


What does this change look like in practice and how will we implement this in the workplace?


What are the results so far and how can we sustain success?

Facilitating Strategy Development & Implementation
Enhancing Change Leadership & Management
Supporting Structural Change & Process Simplification
Developing New & Existing Teams
Cultivating Culture
4. FOLLOW THROUGH What are the results so far and how can we sustain success?
1. AWARENESS What are our existing habits and what should we change
2. DISCOVERY What are the consequences of existing habits and how might we change for the better?
3. APPLICATION What does this change look like in practice and how will we implement this in the workplace?

What We Do

Aligning Minds

We help our clients align minds to transform business performance across a variety of organisational development and change challenges, including the following.


Facilitating Strategy Development and Implementation

When it comes to defining organisational strategy, an often-overlooked first step is ensuring true alignment at the leadership level towards a shared vision.

This may sound simple. However, each leader likely has their unique view of the world. Changing Point works closely with leadership teams to facilitate reflection and open discussion on organisational legacy, today’s reality and the ideal future, in order to generate a cohesive way forward.

We adopt a comprehensive approach to strategic development and implementation, helping leaders to focus on all aspects of strategic thinking (possible futures) in relation to effective strategic leadership (people) and strategic management (process).


Enhancing Change Leadership and Change Management

Within today’s constantly changing environment, we must be willing to explore new ideas, adapt to unpredictable challenges and uncover smarter ways of working.

The ability to motivate staff, work well across cultures and facilitate change is crucial to organisational development. Yet there remains a clear leadership capability gap when it comes to setting clear direction, aligning people to change and inspiring them to follow on the change journey.

Changing Point helps organisations develop strong internal change leadership and change management capability; ensuring leaders are change-ready and equipped to drive change forward.


Supporting Structural Change and Process Simplification

It’s essential that the structures and processes in place support necessary change, rather than block it.

Yet when we’re heads down and working in a fast-paced environment, we don’t always stop and question why we do things the way we do, and what we need to be doing differently.

Changing Point works with organisations to help them reduce unnecessary complexity and inefficiency to ensure they are focused on the right things.


Developing New and Existing Teams

As organisations continually evolve, so do the teams within them. On-going development and change require constant re-alignment across the business.

Failing to do so creates feelings of ‘us’ and ‘them’ and ‘not my problem’ attitudes. This can result in dysfunctional working behaviours.

Effective teamwork and open communication are essential to supporting on-going evolutionary success.

Changing Point supports new and existing teams to work better together, clarify shared objectives and collectively deliver great results.


Cultivating Culture

Whether it’s nurturing it, building it, or repairing it, a work environment to be proud of will earn the engagement of employees, respect of customers and attract top talent. Every person, team and department plays a significant role in creating what culture means to your business.

Achieving this requires a firm commitment to invest in the continued evolution of your organisation’s culture. Neglect can create silos, mistrust and limit growth potential.

Changing Point works closely with organisations to maximise the value of their culture. We’ll support in establishing the worth of your culture today, identifying the mind-sets and behaviours of a winning work environment, and facilitating step-by-step solutions to enhance the positive and long-term impact of your culture.

How We Do It

Connecting people to organisational strategy and processes.

We use a combination of facilitation techniques and diagnostic tools to ensure our interventions deliver maximum personal and business impact.


Our tailored coaching programmes offer leaders and emerging leaders highly specific and targeted 1:1 development to stretch comfort zones and explore new challenges and opportunities.

All of our executive coaches are highly qualified and have a range of coaching experience across industry sectors and leadership levels.

Facilitated Workshops and Virtual Workshops

Changing Point delivers facilitated workshops and virtual workshops on a wide range of topics relating to organisational development and change. All of our workshops are grounded in the latest psychological and business research.

Our workshops are highly interactive and practical. Our primary aim is to support individuals in the application of learning at work.

Raising awareness of existing habits, attitudes and behaviours is a critical first step to achieving successful organisational development and change.

Diagnostic Tools

Changing Point’s range of diagnostic tools helps individuals, teams and departments recognise and reflect on the current state, and then identify what needs to change in order to realise the ideal future.

  • Insights Discovery
  • Leadership 360° Feedback
  • Change Readiness
  • Employee Engagement
  • Team Effectiveness


Insights Discovery

Changing Point uses Insights Discovery to unlock the colour potential in everyone.

Insights Discovery creates a common colours based language that helps to increase self-awareness and build better working relationships with colleagues, customers and clients.

The simple web-based Insights Discovery Evaluator takes roughly 15 minutes to complete and explores preferred decision-making, communication, thinking, behavioural and leadership styles. We then generate unique Insights Discovery Profiles for every individual.

Profiles can be shared on a one-to-one basis, as part of a coaching programme or during a team workshop. We use interactive, thought provoking and engaging exercises to challenge thinking based on colour preferences, aligning the profile outputs to the issues that matter most to the business.

We can also generate an Insights Discovery Team Wheel to explore a team’s working dynamic, highlighting collective strengths and exploring opportunities for improvement and development.


Leadership 360° Feedback

Changing Point’s 360° Feedback process challenges individual perceptions, increases self-awareness and ultimately drives behavioural change at an individual and organisational level.

Based on our seven tried and tested leadership competencies, our 360° Feedback offers individuals the breadth and depth of insight they need to stretch their thinking to the next level.

A short online 360° Feedback Questionnaire is completed by the individual, his/her line manager and a number of peers, direct reports and/or external customers. Ratings are given for key leadership and management behaviours, with the option to add written comments to help bring the feedback to life.

The whole process is anonymous, with all feedback consolidated to generate a personal 360° Feedback Report for every individual. Reports are shared by an experienced Changing Point coach and discussed at depth with individuals on a 1:1 basis.



Uses high-impact communication, negotiation and influencing skills to influence upwards, win stakeholder buy-in and gain team co-operation.



Thinks and questions critically, adopts a future focus and deals effectively with ambiguity to ensure the right business challenge is solved.



Embraces change, makes tough decisions and drives organisational alignment to realise the vision and deliver the strategy.



Challenges the status-quo, spots opportunities for improvement and takes risks to create an environment where innovation can flourish.



Coaches and delegates, whilst effectively handling under performance, to support the continued development of individuals and teams.



Inspires, motivates and engages others to create a positive and balanced work environment where high performance can be achieved.



Regularly networks and shows self-awareness and a flexible leadership style to build trust and develop strong working relationships.


Change Readiness

Changing Point’s Change Readiness Tool evaluates strengths and gaps across four change dimensions: vision, innovation, climate and blueprints.

04. Blueprints
  • Procedures
  • Clarity
  • Progress

03. Climate
  • Trust
  • Collaboration
  • Support

01. Vision
  • Purpose
  • Results
  • Deliverables

02. Innovation
  • Creativity
  • Agility
  • Engagement

We facilitate Change Readiness Workshops to help organisations interpret and explore data themes within the current change context. Questionnaire outputs are also shared within a detailed Change Readiness Report.

The insights obtained from the Change Readiness Tool help organisations to effectively prepare for, implement and sustain organisational change.


Employee Engagement Survey

Changing Point’s Employee Engagement Survey and Report provides a comprehensive understanding of how the organisation is currently thinking and feeling.

Survey questions are combined to provide scores across eight business-related categories.

We recognise that every organisation is different and that some survey questions may be more appropriate than others for your situation. There may also be additional important questions or categories that you would like to include.

The survey can be easily adapted to include the questions that you want to ask your employees, and exclude any that are not relevant. We will support you to ensure that you ask the right questions to achieve the right outputs.


Team Effectiveness

Our Team Effectiveness Surveys are designed to give a snap shot of the current state and gather insights from team members on what needs to happen to ensure future success. They will:

  • Measure perceived strengths and weaknesses within the current team context
  • Establish the degree of alignment across the team
  • Identify behaviours that are crucial to change success, and any blockers that stand in the way
  • Acknowledge existing strengths that must be built on, and barriers that must be overcome

Outputs from Team Effectiveness Survey are shared as part of a facilitated workshop. Surveys can be repeated after 12 months to assess any specific changes in the data gathered.


Programme Success and Improvement

At Changing Point, we recognise the importance of evaluation not just as a measure of programme success, but also as an indicator of the need for continuous improvement and on-going development.

Why is this important?

This is particularly important within the context of organisational development and change, where programmes require constant review and improvement in order to align with and meet evolving requirements.

Using recognised evaluation methodologies such as the Training Evaluation Model (Kirkpatrick & Kirkpatrick), Nine Outcomes Model (Donovan & Townsend) and Organizational Elements Model (Kaufman, Keller, & Watkins), we adopt a holistic approach to measuring the tangible personal, organisational and financial outcomes from our interventions.